Privacy Policy
Last updated:
At Ghogxirequidralo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our floristry workshop services. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website, register for a workshop, or communicate with us. The types of personal information we may collect include:
- Full name, as provided in our contact form or during workshop registration
- Email address, used for communication and responding to your inquiries
- Phone number, if you provide it during phone-based enquiries
- Message content submitted through our contact form
- Workshop booking preferences and scheduling details
We do not collect sensitive personal information such as financial data, government-issued identification numbers, or biometric data through our website. Payment processing, when applicable, is handled through secure third-party payment providers who maintain their own privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support regarding our floristry workshops
- To process your workshop registrations and manage bookings
- To send you relevant updates about upcoming workshops, schedule changes, or studio news that you have opted in to receive
- To improve our website, services, and overall user experience based on aggregated usage data
- To maintain the security of our website and protect against fraudulent activity
- To comply with applicable legal obligations and regulatory requirements under New Zealand law
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business, such as web hosting providers, email service providers, and analytics platforms, under strict data protection agreements
- When required by law, regulation, or legal process, including requests from governmental authorities
- To protect and defend our rights, property, or safety, or the rights, property, or safety of our users or the public
- In connection with a business transfer, merger, or acquisition, where your information may be transferred as part of that transaction
4. Data Storage and Security
We implement appropriate technical and organisational security measures designed to protect the security of any personal information we process. These measures include encryption of data in transit, secure server environments, and access controls that limit who can view personal data.
However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to use strong passwords and be cautious when sharing information online.
Your personal data is stored for only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When your data is no longer needed, we securely delete or anonymise it.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device by our website that help us understand how you use our site and improve its functionality.
For detailed information about the cookies we use and your choices regarding cookies, please refer to our Cookies Policy.
6. Your Rights Under New Zealand Privacy Law
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you and receive a copy of that information upon request
- Request the correction of inaccurate or incomplete personal information
- Request the deletion of your personal information, subject to certain legal exceptions
- Object to or restrict the processing of your personal information in certain circumstances
- Withdraw your consent to the processing of your personal information at any time, without affecting the lawfulness of processing that occurred before the withdrawal
- Lodge a complaint with the Office of the Privacy Commissioner of New Zealand if you believe your privacy rights have been infringed
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16 without proper parental consent, we will take steps to delete that information as promptly as possible.
9. International Data Transfers
If you are accessing our website from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand where our servers are located. By using our website, you consent to the transfer of your information to New Zealand and the processing of that information in accordance with this Privacy Policy and applicable New Zealand law.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of those changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Address: 477 Mt Eden Road, Mt Eden, Auckland 1024, New Zealand
- Phone: +64 9 630 0001
- Email: customer@ghogxirequidralo.world
We are committed to resolving any concerns you may have about our collection and use of your personal data. If you feel that we have not adequately addressed your privacy concern, you have the right to contact the New Zealand Privacy Commissioner.